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Shipping
If you place an order on weekdays before 5pm, the order usually will be shipped the same day. We deliver quickly but handle an external delivery time of 3 business days within the Netherlands.

All orders are shipped by DHL, DPD or PostNL couriers and must therefore be signed upon receipt. Fashion State of Mind will send you a track& trace number and you will receive an e-mail from DHL, DPD or PostNL the night before shipment with a link where you can find information about your delivery. 
 
The shipping costs in the Netherlands are €4,95. Orders over €100 are free of shipping costs. Fashion State of Mind ships worldwide, rates will be shown in the shopping cart. 

Returns
Is the article not quite what you expected? No problem, there is a cooling-off period of 14 days to return the product without giving reasons, starting on the day of reveicement of the product. The product can only be returned unused and, if possible, in original packaging. To return the order, returning costs are at your own expense.
We will credit the amount within 14 days. If desired, you can use the model form (see end of the terms and conditions).

Fashion State of Mind will refund the costs including delivery costs, within 14 days following the date on which the consumer reports the cancellation. Fashion State of Mind uses the same means of payment used by the consumer for repayment unless the consumer agrees with another method. The refund is free for the consumer.

Send an email to info@fashionstateofmind.nl within 14 days and include the following information:
- Name
- Order number
- Product
- Reason for return (not required)

Then send it to the following address;
Fashion State of Mind
Lodewijk Pincoffsweg 235
3071 AS Rotterdam

If we have received your article, we will send you an e-mail. The purchase amount will be credited within 14 days.
After 14 days, exchanges or returns are no longer possible and the sale is final.

If you want to exchange the item for another size / color / article, that's not a problem either. Please report your return within 14 days by sending an email to info@bambiniamore.com and mention the following information:
- Name
- Order number
- Product
- What size / color / item you want to have in place

Then send it to the following address;
Fashion State of Mind
Lodewijk Pincoffsweg 235
3071 AS Rotterdam

After we receive your mail, we will ensure that your desired item, if available, will be send out to you. The shipping costs are at our expense. Would you like to exchange it again? Also this is not a problem, but then the shipping costs will be your own expense.
As soon as the return item is received, we will send a modified invoice by mail.
After the 14 day period, exchanges or returns are no longer possible and the sale is final.

NB:
- If the product is worn or damaged (due to the customer) we can not take it back.
- The cost of return shipping is for the sender.
- If we have received your return item in good condition, we will refund the purchase amount to your account within 7 days of receipt.
- Sale items are not withdrawn, of course, it is possible to exchange the sale item for another (stock) item.

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